User Agreement and Privacy Policy for Playlive

Effective Date: 2025-08-20

Welcome to Playlive. This User Agreement and Privacy Policy (collectively, the "Agreement") set forth the terms and conditions under which you ("User", "you", or "your") may access and use our services provided via our online landing page. By accessing or using our services, you agree to abide by all of the provisions set forth in this Agreement. Please read this document carefully to ensure that you fully understand your rights and obligations. If you do not agree with any part of this Agreement, please do not use our services.

This Agreement was drafted in compliance with the applicable local data protection laws, including but not limited to the Privacy Act 2020, and relevant guidelines relating to marketing and the use of online advertising as set forth by industry regulatory bodies. Our aim is to respect your privacy and to protect your personal information while providing you with efficient, high-quality services.

1. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be legally bound by all the terms and conditions contained herein. If you do not agree to these terms, you must immediately cease using our website and services.

2. Changes to the Agreement

Playlive reserves the right to update or modify this Agreement at any time without prior notice. We will post the updated version on our website, and the revised Agreement will become effective as of the date indicated on the document ("Effective Date"). Your continued use of our services following any changes constitutes your acceptance of the new terms. It is your responsibility to periodically review the Agreement for any updates.

3. Description of Services

Playlive provides a variety of professional services as described on our landing page. The specific services rendered are subject to change and may include consultancy, digital marketing, technical support, and other related activities. All services are provided "as is" without warranties of any kind, either express or implied.

4. User Eligibility and Account Registration

Users must be at least 18 years of age to use our services. By registering on our website or providing your personal data, you represent and warrant that you are at least 18 years old. In some instances, registration may require you to submit additional information to verify your identity. You agree to provide accurate and complete information during the registration process and to update such information as necessary to maintain its accuracy.

5. User Responsibilities and Code of Conduct

You agree to use our services only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the services by any third party. Prohibited behavior includes, without limitation, harassment, fraud, defamation, or the transmission of any material that is harmful, abusive, or otherwise objectionable. You are solely responsible for all activity that occurs under your account, so please maintain the confidentiality of your login credentials.

6. Intellectual Property and Copyright

All content and materials provided on our website, including but not limited to text, graphics, logos, icons, images, software, and other materials, are the property of Playlive or its licensors and are protected by applicable intellectual property laws. You may not modify, reproduce, distribute, or create derivative works based on any content without the express written permission from the appropriate rights holders.

7. Limitation of Liability and Disclaimers

Playlive makes no warranties regarding the accuracy, reliability, or currency of the content on our website, and the services are provided on an "as is" basis. To the fullest extent permitted by law, Playlive and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use our services; (b) any unauthorized access to or use of our secure servers; or (c) any errors or omissions in any content provided. Some jurisdictions do not allow the exclusion of certain warranties or liabilities, so some of the above exclusions or limitations may not apply to you.

8. Third-Party Services and Links

Our website may include links to third-party websites or services that are not owned or controlled by Playlive. We do not endorse or assume any responsibility for any third-party sites, information, materials, products, or services. Access to these external resources is entirely at your own risk, and the inclusion of any link does not imply endorsement by Playlive.

9. Termination

Playlive reserves the right to suspend or terminate your access to our services at any time, with or without cause or notice. Upon termination, your right to use the services will immediately cease, and you must promptly delete or destroy all copies of materials obtained from our website.

10. Privacy and Data Protection

Your privacy is of paramount importance to us. This section explains the collection, use, disclosure, and protection of your personal information when you use Playlive's services.

10.1. Collection of Personal Information

We collect personal and non-personal information from you when you interact with our website. Personal information includes, but is not limited to, your name, email address, telephone number (67519950), and physical address (51 Longspur Avenue Christchurch 8025 New Zealand). Non-personal information may include browser type, device information, and anonymous usage data. The collection methods include online forms, cookies, and other digital tracking tools.

10.2. Use and Processing of Personal Information

The personal information we collect is used to provide, improve, and personalize our services. Specifically, we may use it for customer support, billing, communication regarding updates and promotions, and to analyze usage patterns in order to enhance our service offering. Your information will be processed in accordance with the principles of lawfulness, fairness, and transparency, strictly for the purposes for which it was collected.

10.3. Data Security and Storage

Playlive employs a range of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure storage solutions, and regular security audits. Your data will be retained only as long as necessary to fulfill the purposes outlined in this Agreement or as required by applicable law. After the retention period, your data will be securely deleted or anonymized.

10.4. Cookies and Tracking Technologies

Our website uses cookies and other similar tracking technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. Cookies are small files placed on your device that allow us to remember your preferences and usage information. You have the option to disable cookies through your browser settings; however, please be aware that disabling cookies may reduce the overall functionality of our website. For more details regarding cookie usage, please refer to our detailed cookie policy available at the link provided in our site footer (href="cookiePolicy.html").

10.5. Data Access, Correction, and Deletion

You maintain the right to access, correct, or request the deletion of any personal information we have collected about you. If you wish to exercise these rights or have any questions regarding the protection or handling of your data, please contact us using the contact information provided below. We will respond to your request promptly and in accordance with applicable regulatory requirements.

10.6. Data Sharing and Disclosure

Your personal information may be shared with trusted third-party service providers that assist us in delivering our services. These third parties are contractually obligated to protect your data and may not use it for purposes other than those expressly communicated by us. We do not sell, rent, or otherwise distribute your personal information to third parties for their marketing purposes.

11. Cookie Policy

This website employs cookies to improve user experience and to analyze website usage data. Cookies are small text files stored on your device, and their use is governed by our privacy practices.

If you prefer not to accept cookies, you may disable them in your browser settings. However, please note that some functionalities of this website may be impaired as a result. Our use of cookies is designed to respect your privacy while ensuring that you receive the most relevant and efficient service possible.

12. Governing Law and Jurisdiction

This Agreement and the relationship between you and Playlive shall be governed by and construed in accordance with the applicable laws and regulations. Any dispute arising out of or in connection with this Agreement will be subject to the exclusive jurisdiction of the competent courts where Playlive is established.

13. Export Control

You agree that the services provided by Playlive will not be exported or transferred in violation of any applicable export control laws or regulations. Any such export or transfer in breach of the law is strictly prohibited.

14. Severability

If any provision of this Agreement is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue to be valid and enforceable. The invalid or unenforceable provision will be replaced with a valid and enforceable provision that most closely reflects the intent of the original provision.

15. Entire Agreement

This Agreement constitutes the entire understanding between you and Playlive regarding your use of our services and supersedes all prior agreements or communications regarding such subject matter. No waiver of any term or condition of this Agreement shall be deemed a further or continuing waiver of such term or condition.

16. Contact Information

If you have any questions about this Agreement, the practices of this site, or your dealings with Playlive, please contact us at:

Telephone: 67519950

Email: [email protected]

Mailing Address: 51 Longspur Avenue Christchurch 8025 New Zealand

17. Acknowledgment

By using our website and services, you acknowledge that you have read and understand this Agreement and agree to be bound by its terms and conditions. Your continued use of our services confirms your acceptance of these provisions and any future modifications thereof.

This Agreement reflects our ongoing commitment to data protection, transparency, and providing quality services in accordance with current legal and regulatory standards. Thank you for trusting Playlive with your business needs.